i had a great stay at holiday inn! the location is convenient, very close to beautiful downtown, making it easy to explore. my king leisure room was clean and comfortable. i appreciated how accommodating the staff was, especially when the tv wasn’t working. they sent a repairman within 10 minutes!

would recommend

Can recommend for a concise stay

Comfortable rooms, accommodating staff, with free wifi and a convenient location to explore the city nearby.

Everything was just right.

Clean room with good amenities. Unfortunately, the internet was unreliable during my stay, which was frustrating.

The room was a good size and clean. I loved that the bed was super comfortable, making it easy to relax after a long day. I also appreciated the quick service when I had an issue with the TV. someone was there in no time. The location was really convenient too, right off the Interstate, which was handy for getting around town.

Many aspects of the facility feel dated and in need of a good makeover. Dust in the room caused allergic reactions, with carpets screaming for a deep clean. The buffet breakfast did not live up to expectations. a lack of options and underwhelming quality left much to be desired. The showerhead is oddly placed, making it awkward for taller guests, and some amenities like toiletries could use an upgrade. There’ve been issues with the pool area as towels were scarce and cleanliness was questionable. Additionally, there was some confusion around breakfast inclusions at check-in that caused unnecessary hassle.

I had a great one-night stay. The room was spacious and clean. Breakfast had a variety of choices. The location was convenient for my travel needs. The staff was helpful and friendly. 😊

The room was super spacious and the beds were like clouds! Plus, it was perfectly located right off the highway, making it a breeze to get around.

But really, the internet was flakier than my aunt’s soufflé. A real adventure trying to connect, I tell you!

We had a fun time exploring Keney Park, where the kids loved the playground and open spaces. The location of the hotel was ideal, making it easy to get to both the park and the historic Mark Twain House. The pool was another highlight for the kids, providing a refreshing escape.

My kids wished there were more family-friendly dining options nearby.

The lobby's warm decor and accessible layout made moving around effortless, making my stay truly comfortable. The staff were lovely, making me feel right at home and always ready to lend a helping hand.

More accessible seating options in common areas.

Convenient location and good amenities

The room was well-sized and perfect for our needs during our short stay. The complimentary shuttle to downtown made exploring the city easy and enjoyable! However, there was an issue with room cleaning on our second day, which could be improved for a better overall experience.

Nice stay, but coffee troubles!

So I checked in for a night, and it was a pretty good spot. The room was clean and cozy. Loved that it was smoke-free! Only glitch was the coffee machine was busted, so I had to wait for the cafe downstairs to open. Kinda annoying since I needed my caffeine fix. Overall, not too shabby!

Excellent place with free wi-fi, a fitness center, and late check-out options. The staff even assisted me with transport during my first stay. I highly recommend it for a hassle-free stay and I'll be back next year!

It was just a strong match for a concise stay in East Hartford with value for money. I had a good experience with the quick resolution when my room wasn't cleaned properly at check-in. Make sure to check the Wi-Fi before settling in.

the staff made us feel welcome while enjoying a beautiful view from our king-sized room

Great staff, comfy room.